Reviews

4.92 133 reviews

Provide a better list of required documents. There were a lot of times that I had to continue to submit random documentation. It would be more effective to let me know what documents are required the first time. She needs more background knowledge of military jobs and the process. For example, there seems a lack of understanding how the federal government pay works. There was also a lot of hassle to get a reasonable interest rate.

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Herman W.
Experience.com

Jill is fantastic. She made the process effortless! I am very happy withe the service at Fairway and especially with Jill Reid. A1 service

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Michael B.
Experience.com

Jill is consummate professional. She was extremely responsive everytime we contacted her.

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John S.
Experience.com

The patience it took to finally match the client with a mortgage that works. Thanks, to Jill, and all office staff, who were accommodating and accessible. Brigitte Zuger

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Brigitte Z.
Experience.com

Jill got us a great rate and made life pretty easy!

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Michael S.
Experience.com

Can't thank Jill enough for all the help!

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Daria L.
Experience.com

Jill was able to answer every question we had and provided great insight throughout the process.

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Mark R.
Experience.com

Jill was fast, thorough, and friendly. She made the process easy and pleasant from start to finish.

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Edward D.
Experience.com

Fantastic service!

We met Jill 17 years ago . This is the 3rd time we've worked with Jill, we wouldn't consider anyone else. She bends over backwards and goes over and above for her clients. She works miracles! She was available to us 7 days a week, extended hours and never once complained. We trust her 100% we will be using her a fourth time to help our son with his first home purchase. She is the epitome of customer service! She makes the home buying experience less stressful. We're so grateful we were referred to her. Tina & Tom

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tntchill
Zillow

She stays on top of things, returns phone calls quickly, and makes the whole experience ...

I have refinanced my residence in December of 2014. Jill Reid was able to help me after I was turned down by another lender. Jill Reid saved me money on the interest rate and got the loan processed very quickly. Jill is efficient, knowledgeable, and very helpful. She stays on top of things, returns phone calls quickly, and makes the whole experience less stressful. I highly recommend Jill to my friends and everyone else.

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Zillow

She even went out of her way to make everything as convenient for me as possible.

Jill was very impressive. She helped me through my refinance, and she made it seamless. Jill was able to completely answer any questions I had, thoroughly and promptly. She even went out of her way to make everything as convenient for me as possible. Many options were available, and we went through each one to decide which was best for me. I have confidence in Jill and her capabilities, and I highly recommend her to anyone looking for loan options in the housing market!

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Zillow

In addition, she pre qualified us for a possible future purchase.She answered all ...

Jill Reid is very knowledgeable of the loan process.She explainedeverything up front to us before we started our refinance of ourhome.It went through with no problems. In addition, she pre qualified us for a possible future purchase.She answered all our questions veryhonestly and promptly, making the whole process painless. She alsoliked my bad jokes! We highly recommend her. Mike and Jayne Reznick

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Zillow

was in steady communication with me, keeping me updated at each stage of the transaction ...

I would like to highly recommend Jill Reid's services for anyone who is looking for financial real estate assistance. Jill has done loans for me in the past. I can't say enough about her efficiency, knowledge and personable manner throughout, what I consider, a very complex process. She was in steady communication with me, keeping me updated at each stage of the transaction and displayed a genuine concern for achieving my request. After the first phone call, Jill reviewed my information and emailed me three different scenarios of percentage rates, loan amounts, closing costs and final mortgage payments. She specifically explained all of this to me in a way that I clearly understood. She was always available and prompt in her responses to me when I did have questions. A couple of times, I changed my mind on what I wanted, but Jill was very patient with my process and flexible in being able to make the necessary adjustments in the loan process to accommodate my needs. Furthermore, she effectively facilitated communication between me and the other entities involved in obtaining this loan and worked hard to finish this in the shortest possible time. My satisfaction with the final result far exceeded my initial expectations!Georgan Harriet

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Zillow